75%
Of forms processed
1 Hour
Customer query turnaround
Creates
Reliable process metrics
A large energy company harnesses Kofax RPA™ to automatically process incoming customer requests – such as moving between providers or changing address. Now, 75% of requests are completed without human invention, saving time for call-center staff and helping them respond to customers within minutes rather than days.
“Kofax RPA has been a game-changer for our business, enabling us to deliver better customer service than ever before ”
Spokesperson
Large Energy Company
ABOUT COMPANY
This large energy company delivers electricity and other energy services to businesses and homes across North America.
