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The New Digital Workforce: Robotic Process Automation, Artificial Intelligence, and Humans

Automation. Forrester calls it “one of the most profound and disruptive forces in human history,” adding that “companies that master automation will dominate their industries.”

Rather than replace humans with robots, we’re seeing organizations shift the type and amount of work that people are able to do. The future of work—from the back office to customer engagement to creating a competitive advantage—is combining robotic process automation (RPA), artificial intelligence (AI) and your human resources to create a more intelligent workforce.

Discover three ways robotic process automation creates a competitive edge and learn about the new intelligent workforce in this new article and video from the UK Telegraph’s Business Reporter featuring Dermot McCauley, Vice President, Platform Product Marketing at Kofax.

Watch the video and learn:

  • The three biggest problems RPA can solve
  • Examples of productivity increases from actual companies (with real numbers)
  • Top considerations for implementing and scaling RPA


Read the Business Reporter article:

Three ways robotic process automation gives your business the competitive edge