Modernizing Insurance with AI-Enabled Intelligent Automation
Mitigate Fraud, Manage Risk, Enhance Customer Experience, and Slash Operating Costs
Remaining competitive in the current dynamic environment requires a multi-faceted approach to insurance operations.
Kofax's Intelligent Automation solutions usher in a new age of insurance, marked by precision, efficiency, and speed. In this data-intensive industry, Kofax leads the transformation with cutting-edge technology like Intelligent Document Processing, Machine Learning, and Advanced AI capabilities such as NLP and Generative AI. Envision swift claim processing, enhanced fraud management, and top-tier customer experience. Kofax harnesses unstructured data into insights, automates tasks, and aids insurers in delivering superior service.
Lower Operating Costs
Digitize and scale content-intensive processes in claims and policy management
Manage Fraud and Risk
Protect your insurance organization's assets and reputation, foster customer trust, and reduce revenue loss due to claims fraud
Improve Customer Experience
Enable personalized transactions, seamless operations, and faster engagement times ensuring customers feel valued, understood, and efficiently served
Kofax Data Management Offerings Support Insurance Organizations
Advanced AI
Generative AI, NLP, and Machine Learning all come together to provide intelligence throughout the platform from accelerating development time to automated document creation.
Document Intelligence
Kofax is the leader in automating document-intensive workflows such as claims processing, customer onboarding, and claims fraud.
Intelligent Process Automation
Kofax provides the flexibility to handle insurance processes end-to-end or to provide specialized services when hardened, scalable processes are needed.
連携したシステム
From integrated use cases with our strategic alliance partners like Microsoft and Salesforce and an ever-growing ecosystem of partners, Kofax integrates critical data with your standard applications, including Policy Administration, Claims Management systems, and many more.
Manage Fraud with Kofax
Leveraging advanced technologies like AI, machine learning, and data analytics, Kofax identifies suspicious patterns and anomalies in claims data, flagging potential fraud instances for investigation. Kofax's comprehensive fraud detection capabilities enable insurers to mitigate risks, enhance operational efficiency, and protect their bottom line.
Kofax automates the end-to-end insurance claim process, from intake to verification and settlement, significantly reducing manual errors and accelerating claims settlement. By leveraging intelligent automation, insurers can provide faster and more efficient customer service, leading to increased customer satisfaction and improved operational efficiency.
Kofax streamlines policy renewals through automated document reviews, ensuring timely updates, reducing delays, and enhancing customer satisfaction.
Kofax accelerates underwriting by extracting data from documents, enabling quicker risk assessments, better decision-making, and enhanced underwriting accuracy.
